Google Search Ads: A Guide for Service-Based Businesses

by Garrett Nafzinger

Updated on December 12, 2024

Google Search Ads, a potent tool, empowers you to connect with customers actively seeking your products or services. These ads, strategically placed at the top or bottom of search results, ensure your business garners attention at the opportune moment—when potential customers are primed to act.

While Google Search Ads are ideal for service-based businesses and Software-as-a-Service (SaaS) companies, they’re less suited for e-commerce businesses selling physical products. For e-commerce businesses, Google Shopping Ads are often a better option.

Google Shopping Ads screenshot
Google Shopping Ads screenshot

The main difference is that Google Search Ads appear as text-based ads at the top or bottom of search results, while Google Shopping Ads display product images and prices in a more visual format, making them more effective for showcasing physical products.

Google Search Ads screenshot
Google Search Ads screenshot

Let’s get into the workings of Google Search Ads and discover why they’re a catalyst for small business growth, offering a promising avenue for expansion.

Why Google Search Ads Matter

Search ads are unique because they target people when they search for your services. For example, if someone searches for “roof repair near me,” a roofing company’s ad can appear at the top, providing a direct solution.

Here’s why Google Search Ads are so effective:

  • Targeted Audience: You reach people actively searching for what you offer, making them more likely to convert.
  • Cost Control: Ads run on a pay-per-click (PPC) model, so you only pay when someone clicks your ad.
  • Broad Reach: Your ads can appear across Google’s ecosystem, including YouTube and Maps, giving you multiple touchpoints with potential customers.

However, it’s worth noting that Google Ads’ default settings often prioritize spending over results. Without proper management, you could quickly burn through your budget with minimal returns.

How Google Search Ads Work

Google Search Ads operates on a keyword-based auction system. This means you bid on specific search terms, like “plumbing services” or “SEO for small businesses,” that trigger your ad when users search for them.

The Basics

  1. Keywords: Your chosen keywords determine when your ad appears. For example, a landscaping business might target terms like “lawn care services near me” or “tree trimming experts.”
  2. Bidding: You set a maximum bid—the most you’re willing to pay for a click. But your bid isn’t the only factor determining whether your ad appears.
  3. Ad Quality: Google ranks ads based on their relevance, click-through rate (CTR), and the quality of your landing page. A well-crafted ad can outrank competitors with higher bids.

This ensures Google shows ads that are most useful to users while helping businesses compete effectively regardless of budget size.

Why Expert Management Is Crucial

Google Ads’ default settings are designed to maximize clicks—not necessarily results.

For instance, without adjustments, your ads might:

  • Show to people outside your target location.
  • Show up for unrelated searches because of overly broad keyword matching. This might cause your ad to appear when someone looks for your competitor’s name in Google. Someone looking for your competitor’s name won’t be the easiest to convert into a customer for your business, so you’re better off not spending money on that search.
  • Quickly spend your budget on general queries that don’t lead to conversions. For example, how to fix a clogged toilet youtube. That’s someone looking to DIY, and it would be better to spend that budget once they’re ready to have a professional plumber come fix the problem.

An experienced Google Ads manager can ensure your campaigns are set up and optimized for results, not just clicks. Here’s how:

  • Targeting the Right Audience: Adjust settings to focus on specific geographic areas, devices, and demographics. For example, a local accounting firm might target ads only to users within a 20-mile radius.
  • Optimizing Keywords: Use keyword match types to avoid irrelevant clicks. Broad matches might waste your budget, while exact matches ensure your ad appears for highly relevant searches.
  • Improving Ad Quality: Craft compelling, relevant ad copy and ensure your landing pages deliver what the ad promises.

Real-World Example: Why Strategy Matters

Let’s say a local pest control business launches a Google Ads campaign with the keyword “pest control.” Without proper setup, their ad might trigger searches like “DIY pest control” or “pest control reviews,” which likely won’t lead to sales.

By refining its strategy, the business could focus on high-intent keywords like “emergency pest control near me,” “urgent pest infestation,” or “immediate pest control service.” These keywords are more likely to be used by potential customers ready to take action, ensuring the ad links to a landing page with clear contact information and an offer for same-day service.

This targeting leads to better-quality leads, a higher return on investment, and a lower cost-per-conversion, a key metric measuring how much each lead costs your business.

Why Landing Pages Are Key

A great ad can grab attention, but conversions happen on the landing page. Users should find what they want when they click on your ad.

What Makes a Good Landing Page?

  • Clear Messaging: Match the headline with the ad’s promise. If your ad offers “free consultations,” make that prominent on the landing page.
  • Fast Loading: Pages should load quickly on all devices, especially mobile. Slow pages lead to lost customers.
  • Strong Call-to-Action (CTA): Guide users toward the next step, like booking a consultation or filling out a contact form.

For example, a law firm’s “free case evaluations” ad should link to a landing page with a form to schedule a consultation—not a generic homepage.

The Importance of Diversifying Your Marketing

Google Search Ads are a powerful tool, but no single marketing channel should carry your entire strategy. Changes to Google’s algorithms, costs, or policies could impact your campaigns.

To avoid putting all your eggs in one basket, consider diversifying with:

  • Google Shopping Ads for e-commerce businesses.
  • Organic SEO to build long-term visibility.
  • Social Media Ads to engage broader audiences.
  • Email Marketing to nurture leads and retain customers.

A diversified approach ensures your business remains resilient, even as platforms and trends evolve.

Final Thoughts

Google Search Ads are an excellent fit for service-based businesses and SaaS companies looking to reach high-intent customers. With the right keywords, compelling ad copy, and optimized landing pages, you can drive traffic, generate leads, and grow your business.

That said, success with Google Ads isn’t automatic. Missteps like relying on default settings or targeting overly broad keywords can lead to wasted spending. Working with an expert ensures that your campaigns deliver meaningful results and the best return on your investment.

If you’re ready to harness the power of Google Search Ads, Garrett Digital can help. Contact us today to get started!